Reflection, supervision, and consultation (RSC) are not only vital components, in fields, such as counseling, psychotherapy, teaching, and healthcare, but are relevant for anyone in the business of helping others, from philanthropy to non-profit leadership.

At the core, is the notion that “this work is incredibly hard”, the children and families we are supporting are enduring tremendous difficulty. To do this work well, we must step back from the immediate experiences and notice emotions, thoughts and feelings.

RSC must take place in a trusting relationship grounded in mutual respect, transparency, collaboration and co-creation.

What does RSC involve?

  • Helps providers develop critical competencies and manage the powerful emotions that accompany the work, where we can ask ourselves “What happened?", "Why did it happen?", "How did I feel about it?", and "What can I learn from it?" It encourages self-awareness, empathy, and continuous improvement.

  • Allows staff to observe their interactions, explore potential interventions, and understand emotions related to their work, in a safe and non-judgmental space.

  • Fosters self-awareness, supports skills development, ensures ethical conduct, and promotes effective problem-solving. Together, they contribute to the ongoing learning and growth of individuals and organizations, ultimately enhancing the quality-of-service delivery and outcomes.

  • High quality reflective supervision delivered over time may lead to reduced burnout and improvements in service quality, staff retention, and improved outcomes.